A very warm welcome to all our visitors
from the English Toastmasters Association
Here you will find - Toastmasters, Masters of Ceremonies and Celebrants
that will take great care of you at your event or on your special occasion.
Please enjoy looking around our web site
Would you like train to be a toastmaster?
We provide toastmaster training courses on a one to one basis - so that you get individual attention and a course delivered in the way and style that suits you.
We care about you and are here to serve you
For any enquiries regarding our Association please call 07971 409977 at any time
Would you now like to -
Book a Toastmaster?
Train to be a toastmaster?
Go to our ETA Members Area (for members only)
If you are running any type of event and would like the services of a professional toastmaster or Master of Ceremonies to help with the smooth running and success of your function, you are in the right place.
Events covered but not restricted to those listed include;- Weddings of all types and cultures, Masonic Ladies Festivals, Gala Events, Banquets, Diplomatic Functions, City functions, Civic and Civil Occasions, Film work, Dinners and Charity events of all kinds.
Professional Toastmasters for Hire for your Wedding or Corporate Function to help and care for YOU and YOUR guests.
Please go to the OUR TOASTMASTERS page and select a toastmaster from our list of members.
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If you want to train to be a professional toastmaster or Master of Ceremonies to help with the smooth running and success of any types of functions, you are in the right place. We are not Toastmasters International. We are not a training organisation for people that wish to be better at public speaking.
If you want to train to become a toastmaster, please read our Code of Ethics first.
If you agree that they are for you, you will be invited to train to the highest standards. If you do not agree with them, please save yourself a phone call. Other organisations do not have the same standards and we are proud of ours. You are assured of ongoing support and training at times to suit you whilst you are a member.
WE KEEP LEARNING, SHARING KNOWLEDGE AND IMPROVING OUR PROFESSIONALISM
Please go to our TOASTMASTER COURSES page and see what we have to offer and read some of the testimonials from over 100 very happy clients who have attended our toastmaster courses and training days or phone 07971 409977 or 01245 222392 now for a friendly chat and helpful advice.
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An existing member of The English Toastmasters Association, professional toastmasters or Master of Ceremonies please go to our Toastmasters Training Meetings Page to see our Forthcoming Events List for members or go to our ETA Members Area and use your login details to obtain access. There is always new information to help you gain the edge.
Our next meeting in London
will be on Saturday 27th April 2019
with the Royal Society of St. George
at the
Wreath Laying Ceremony at The Cenotaph
We will then go to Westminster Abbey for a small wreath laying ceremony at the Tomb of the Unknown Warrior.
This is quite a moving ceremony and one that we are attending each year with some of our branch members of The Royal Society of St George
After the service in Westminster Abbey, lunch will be at The Strand Palace Hotel, 372, The Strand, London WC2R 0JJ, followed by a relaxed afternoon with time to introduce discussions to improve performance for our member toastmasters.
Our Trafalgar Day meeting will be on Sunday 27th October 2019
with The Royal Society of St. George
We will start with breakfast at The Lord Moon of The Mall, Whitehall, London
from 8.45am and then on to St. George's Church, Hanover Square for the Standards Service at 11.00am
We will then have lunch at The Strand Palace Hotel
followed by our members meeting and time together to chat and build relationships.
Our last meeting in London was
Our Trafalgar Day meeting on Sunday 21st October 2018
with The Royal Society of St. George
We started with breakfast at The Lord Moon of The Mall, Whitehall, London
from 8.45am and then on to St. George's Church, Hanover Square for the service at 11.00am
We then had lunch at The Strand Palace Hotel
followed by our members meeting and time together to chat and build relationships.
Our previous meeting in London was our
St George's Day meeting on Saturday 21st April 2018
with the Royal Society of St. George
at the
Wreath Laying Ceremony at The Cenotaph
We then went to Westminster Abbey for a small wreath laying ceremony at the Tomb of the Unknown Warrior, where we met the Right Worshipful, Lord Mayor of Westminster, Councellor Ian Adams who shook hands with each of our members after the ceremony. This was quite a moving ceremony and one that we are attending each year with some of our branch members of The Royal Society of St George
After the service in Westminster Abbey, lunch was at The Strand Palace Hotel, 372, The Strand, London WC2R 0JJ, followed by a relaxed afternoon with time to introduce CPD to improve performance for our member toastmasters.
Our Trafalgar Day meeting on Sunday 22nd October 2017
Starting with breakfast at The Lord Moon of The Mall, Whitehall, London
And then onto St. George's Church, Hanover Square for the service at 11.00am
We then had lunch at The Strand Palace Hotel
followed by our members meeting and time together to chat and build relationships.
We also welcomed Paul Grant as our guest for the day and enrolled Paul as an
Honorary Fellow Member of The English Toastmasters Association
and were also pleased to have hosted our Photographer friends Fred and Georgina
Our last meetings in London are listed below
St George's day eve meeting on Saturday 22nd April 2017
We started the day with breakfast at 8.45am and on to the Wreath Laying Ceremony at The Cenotaph, Whitehall, London at 11.00am. We then went to Westminster Abbey for a small wreath laying ceremony at the Tomb of the Unknown Warrior.
The pictures above were taken at The Cenotaph and at The Grave of the Unknown Warrior
Lunch was at The Strand Palace Hotel, 372, The Strand, London WC2R 0JJ, followed by a relaxing afternoon tea and time together to chat and build relationships.
Trafalgar Day Meeting on the Sunday 16th October 2016
Started with breakfast at The Lord Moon of The Mall,
16 - 18 Whitehall, London SW1A 2DY
with members in full uniform all day.
Then onto St. George's Church, Hanover Square, London W1S 1FX
arriving at 10.15am for the service at 11.00am
and from there to our regular luncheon venue
The Strand Palace Hotel for lunch
We enjoyed St George's day 23rd April 2016 with the Wreath Laying Ceremony at The Cenotaph
We gathered in King Charles Street, SW1A 2AH (just off Whitehall) in London, prior to the Service of Remembrance and Wreath Laying at 11am. Members of the Cadet Forces, accompanied by music from an ATC band were on parade.
We then accompanied the official party and moved to Westminster Abbey, 20, Deans Yard, London SW1P 3PA for a small wreath laying ceremony at the Tomb of the Unknown Warrior at 12 noon.
Lunch was at The Strand Palace Hotel, 372, The Strand, London WC2R 0JJ, followed by a relaxing afternoon tea and time together to chat and build relationships.
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A fantastic meeting of The English Toastmasters Association on St George's Day 2015
Our St. George's Day Meeting on Thursday 23rd April 2015
English Toastmasters Association Danbury Branch of the Royal Society of St. George
St. George's Day Celebration Luncheon
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Would you like to book a toastmaster? - Our quality professional toastmasters are available for all types of events.
Experience the difference and all that is best in our profession from the Association that cares for our member toastmasters and their clients!
Some of our news items.
A splendid entry for a beautiful bride and charming groom at The Sandbanks Hotel, Poole, Dorset. There were seven toastmasters from The English Toastmasters Association, with six to make a splendid greeting at the entrance. We were there to make sure that there was the most spectacular entrance for our very special couple. Never before have toastmasters presented themselves to form a guard of honour and an arch of steel. This was made altogether more special for us all, as the bride groom is one of our members.
Spectacular and fun for everyone and with real love in the air, it was a truly wonderful afternoon. The smiles say it all. Wow what a day.
Lots of love and very best wishes go to Laura and Andrew as they start their new married life together.
A wonderful couple who deserve the best will always be in our hearts.
The wedding of Andrew West to Laura on 28th March 2015 with
The English Toastmasters Association Guard of Honour and
Celebration sword arch (Arch of Steel) for the guests and bride and bride groom on arrival.
An international first and world record for The English Toastmasters Association
Thank you Terry Hughes, Brian Crockett, Mark Wilding and Philip Frayne with Richard and Linda Palmer
A big thank you from Andrew;- What can I say? You certainly did pull all the stops out for Laura and me. You made our wedding day very special indeed. Thank you so much for what you all did for us. All of our guests complimented us on the outstanding and impressive Arch of Steel that was arranged for the arrival of all our guests! The whole day was thoroughly enjoyable; lots of smiles, laughter and good company!
Our Trafalgar Day Meeting on Tu
Our Trafalgar Day Meeting in October 2014 took place at the County Hotel, Chelmsford with morning and afternoon sessions. A big thank you to all those who attended our special day and to the staff at The County Hotel in Chelmsford for their most excellent service.
Our St. George's Day Meeting on Tuesday 22nd April 2014
At the County Hotel, Chelmsford with morning and afternoon sessions.
In the middle of our day, The English Toastmasters Association Danbury Branch of The Royal Society of St. George enjoyed our St. Georges Day Celebration Luncheon with special guests that included three members of the Council of The Royal Society of St. George, The Chairman Clifford Trowse, Vice Chair Joanna Cadman and General Secretary Elizabeth Lloyd.
The pictures above show ( on the left ) our morning choir practice and recording of our backing track ( on the right ) our members together with Clifford Trowse singing the Masonic Song to the Ladies.
We recorded our backing track in the morning with the help of Andrew West (ETA member) on the keyboard, Sam Dimond from Spotlight Sound looking after the recording, Charles Joseph from Emotions in Vision Photography and Harish Patel videographer. We then used our backing track as an aid to singing The Song to the Ladies as an opening to our luncheon.
More information about this event will continue to be added over the next few weeks
Our main meeting continued during the afternoon
Linda Palmer took the session for our lady members, who got the first practiced version of our efforts, along with our guests.
On the 21st October 2013 we had our Trafalgar Day meeting
at The County Hotel, Chelmsford, Essex
Our meetings are to encourage networking and learning together in a structured environment.
We were pleased to invite Charles Joseph as our guest speaker and Charles kindly took some photos which included the two shown above.
By working and learning together we benefit from the experiences of our friends and colleagues and build relationships which lead to sharing work and improving our knowledge and professionalism.
Thank you to all our members and guests, with a very big thank you to the staff at the County Hotel, who are always excellent and provide fantastic food.
We are very pleased to recommend The County Hotel for their excellent service and hosting facilities
We are pleased to showcase some of our members
Essex based toastmaster William Biddle's details are to be found here.
William Biddle is one of our Essex based toastmasters
London, Home Counties and Middlesex toastmaster Tejas Kotecha's details are here
<Tejas picture to go here>
Essex based toastmaster - Wayne Griffiths M.E.T.A.
Wayne lives just north of Colchester, Essex and has been trained
by The English Toastmasters Association to takle great care of you and
all your guests on your special occasion.
Wayne will be delighted to look after you and make sure that
everone attending your function is made to feel very special.
A couple of testimonials for Wayne, please se more on his page
My wife & I recently got married at the Barn Brasserie and WOW. On the day Wayne (Master of Ceremonies) was Absolutely Fantastic he took care of us and all the little things that needed to be done on our big day, From start to finish our day was Amazing!
Thank You so much Wayne XXX
Mr and Mrs O’Neill 10 Oct 2018 Date of Wedding 03 Oct 2018
Hi Wayne, Just to say a really big Thankyou for making our day so special on the 6th. Thank you Wayne you were fabulous. The help you provided for my dad and even rocking the baby to sleep was not missed and much appreciated. Thank you. We had a truly magical day and I wouldn’t change a thing. Will try and send some photos!! Much love Liz and Steve Beckett
Mr and Mrs Beckett, on 14 Sep 2018 Date of Wedding - 06 Sep 2018
Please call Wayne at any time on 07824 878376
or visit Wayne's page on this site WayneGriffithsEssexToastmaster.php
Essex based toastmaster - Simon Eve M.E.T.A.
Simon lives in Southend - 0n - Sea, Essex and has been trained by The English Toastmasters Association to takle great care of you and all your guests at your special occasion.
Simon will be delighted to look after you and make sure that everone attending your function is made to feel special.
Please call Simon at any time on
07759 780831 or 01702 305588 or email him at figjam301@blueyonder.co.uk
Kent based Toastmaster - Simon Chapman M.E.T.A.
serving Kent, London and the Home Counties
Simon Chapman is a fully trained Toastmaster and Master of Ceremonies.
My passion lies in helping you, whether you are a Bride, Bridegroom
or a member of the family to ensure that your wedding day is,
quite simply, the best day of your life.
Please call Simon at any time on
07896 080010 or 01634 868479 or visit his page
Michael Bergin from Southern Ireland
has just helped us to get this stunning photograph of a portrait
of William Knightsmith, the very first toastmaster to put on the red tailcoat in 1894.
Michael will be opening up the www.guildoftoastmasters.com who will be based in Southern Ireland
You can get in touch with Michael on 00353 85 7147070 for more information Michael Bergin.
More information is now available on Michael's page on this site.
Essex Toastmaster - Toastmistress, Master of Ceremonies & Independant Celebrent
As a professionally trained English Toastmaster - Toastmistress, I work front of house and behind the scenes for you. It’s your day and it goes past so quickly. Using my services as your toastmaster means you can relax into the day and enjoy every minute of it.
With over 20 years’ experience in the organisation of business events, functions, fundraisers and charity balls, I offer you a wealth of knowledge, experience and reassurance that you can trust me to organise and conduct your day, your way. I am only ever a nod away.
Please call for help and advice at any time on 01376 573096, 01376 572520
and mobile on 07377 996046
or visit my web site www.simplyceremonies.com or Page on this site Essex Toastmaster Kelly-Marie Thompson
Hampshire based Toastmaster and Master of Ceremonies
Mike Denny
Mike's aim is to make your wedding, special occasion, corporate event or function of any kind, run stress free, smoothly and efficiantly.
If you would like your event, to be remembered for all the right reasons, Mike is that experienced toastmaster to act as your guiding hand that will be there for you to make your day or event even more special.
Mike will tailor his services to suit you and make sure you get the wedding of your dreams.
For corporate functions, Mike will be pleased to work with your organisers and staff to deliver your event in a way that will enhance your company image and deliver the results that you are looking for.
For charity fund raising events, Mike will bge pleased to help your event run smoothly using his skills as a toastmaster and master of ceremonies and will add that extra value to your event as a specialist charity auctioneer.
Mike will be pleased to hear from you at any time on 07766 526258 or 01425 655973 or visit Mike's Website www.mikedenny.co.uk
Essex Toastmaster, Master of Ceremonies & Celebrant
Stephen Greene
Stephen has been in the hospitality business for over 40 years and has worked closely with very happy clients during this time.
Stephen has a wealth of experience at both formal and friendly events and has a great deal of experience in event planning and co-ordination with weddings having been a major part of his work.
Your wedding or special event will be well organised and you will be free to enjoy your occasion
Please call for help and advice at any time on 01245 259139 or 07940 837461
Please have a look at my page here or my web site www.theessextoastmaster.co.uk
Hertfordshire and Essex Toastmaster,
Master of Ceremonies & Celebrant
Garry Firmstone
HELLO and WELCOME
My name is Garry Firmstone and with a wealth of experience of helping many people from many different cultures, backgrounds, countries and faiths, I have a desire to deliver a personal and first-class service for you. A service that fits your requirements entirely, with reliability, honesty and integrity.
The level of my commitment to you and your specific needs will be unfailing and will be met in a positive, creative and professional manner. My experience will provide you with confidence, knowing that you, your loved-ones and friends are in safe and reliable cariring hands.
You can be assured of my full attention with complete confidentiality at all times
Please call me at any time on 07927 131655 or Email: garryfirmstone@hotmail.co.uk
Sonal Dave - London UK and International
Toastmaster , Master of Ceremonies & Celebrant
Sonal is a professional toastmaster with a wealth of experience in the wedding and entertainments industry.
If you are looking for an experienced wedding and events professional to make sure that your event runs like clockwork and all your guests are treated with care and made to feel special, you have just found the toastmaster of your dreams, to make your dreams come true.
Please call 07940 715666 for more details and to discuss your requirements or see Sonal's details here
For more details about some of the services that Sonal is able to offer, please go to www.sonaldave.com
William Buckley - Kent based Toastmaster
& Master of Ceremonies
"If you are looking for a professional and down to earth Toastmaster with style and a sense of humour then that's me...."
A little about my background, I have worked over 15 years in the entertainment industry as a master of ceremonies, actor, TV extra, presenter on live shows and onboard celebrity cruises with a five star cruise line as part of the entertainment.
"If you choose me as your toastmaster I will make sure that every single detail at your event is met to your expectations. I am pleased to take direction from you as to how you would like me to be as your representitive and how you would like your event to be ran, after all, your wedding is my honour and pleasure.
Contact Will now for a friendly chat on 07789 893561 or please have a look at his web site
www.elitetoastmaster.com or email him at
info@elitetoastmaster.com
www.englishtoastmasters.co.uk/toastmasters/WilliamBuckley.php
Russell Fowler - Oxfordshire, Northamptonshire
and Warwickshire Toastmaster,
Master of Ceremonies and Celebrant
“Traditional with a twist” That is how I have often been described!
There is no doubt that ‘Toastmastery’ is steeped in history and part of its charm is to bring a sense of formality and gravitas to any event in ways that really enhance the occasion.
But these days, the role of a ‘Master of Ceremonies’ needs to go beyond that of what was familiar to Toastmasters in the rein of Queen Victoria.
I see my role as not only providing that invaluable role of ensuring things run smoothly and that you spend your time enjoying your day and not worrying about a thing, but that I do it with good knowledge, good eye for detail and good humour!
I pride myself on being a ‘people person’ and every event, whether a wedding, formal dinner or any public or private event is full of people – you, your guests and those who are providing services such as venue management, catering, photography etc etc. They are ALL my customers and when we all work together you will have a day to remember.
So if you want a Toastmaster or Master of Ceremonies who will bring enthusiasm to your day;
if you live ‘A life, less ordinary’, then choose a Toastmaster less ordinary!
Contact Russell now for a friendly chat on 07580 127279 or www.oxfordceremonials.co.uk
Essex Toastmaster - Trevor Ducker - also working in Suffolk, Cambridgeshire, Hertfordshire, London, Surrey and Kent.
Trevor is an experienced Director of Ceremonies and will be pleased to take care of your event. He will make sure that everything runs in the way and style that suits you. You should enjoy your event or special day, safe in the knowledge that you have an experienced toastmaster to look after you and all your guests.
Trevor lives in Essex and will travel to the counties around Essex to be your professional toastmaster and master of ceremonies.
Your event will be in safe hands and you will be able to relax, knowing that you have a professional caring toastmaster at the helm.
Trevor will treat you and all your guests with care and courtesy and make sure that you all feel cared for and special
Your function is unique and Trevor will gear his services to you and offer you an exceptional personal service with excellent quality care.
To discuss your forthcoming event please contact Trevor
on 07813 107033 or 01376 584753
Essex based toastmaster Michael Dun
Michael will take great care of you at your event and make sure that everything runs in the way that you would like it to, taking the pressure off of you so that you may enjoy your day.
Michael works in Essex and Suffolk and is prepared to travel. His services as your professional toastmaster and master of ceremonies would be invaluable to you.
Your wedding day should be one of the happiest days of your life and Micael's professionalism and passion will allow you to live your wedding dream.
Michael treats every function as unique which guarantees you an exceptional personal service with excellent quality care.
To discuss your forthcoming event please contact me on 01206 642467 or 07479 008069
Essex based toastmaster Sian Belton
I Would Be Delighted to be Your Toastmaster, turning your day into a dream day
Whether you are having a grand event at an event ready venue, or a marquee in the middle of a field, I am pleased to offer various wedding planning packages that provide the right amount of support to suit your budget as well as my toastmaster or master of ceremonies services.
I am looking forward to making your occasion run as smoothly as possible.
Please call me now on 01702 303723 or 07717 765188
Surrey based Toastmaster and Master of Ceremonies Mark Elphick
As I served in the Royal Navy for many years and subsequently have been a Health and Safety Consultant, I would be pleased to take care of you at your special occasion with professionalism and commitment and all the experience of looking after my clients with care and consideration.
With this experience I can bring a broad depth of knowledge to your function enabling it to run smoothly and have the appreciation of the subtleness required in the organisation of your very special occasion.
You and your guests will be able to get great benefits from a caring and guiding hand and the personal friendly approach to your needs. Your event, whatever it may be, will be conducted with the highest level of professionalism and integrity. Always with a smile and a sense of humour.
You may safely place your special day in my hands and relax to enjoy your occasion, knowing that an experienced professional will be working on your behalf to ensure that your function is run correctly just as you want it to be.
A great wedding toastmaster and or master of ceremonies for London, Surrey, Sussex or anywhere in the UK and abroad.
I very much look forward to hearing from you.
Call Mark now for a friendly chat on 07813 133642
Essex based Toastmaster and Master of Ceremonies Joan Graham, who has the facilities to work anywhere that her services are required
Being fully mobile with a superb vehicle that carries her equipment and offers professional changing and administration facilities, Joan is able to offer the highest level of services throughout the UK.
With 40 years customer and client facing managerial experience in a corporate environment, my planning and organisational skills, plus attention to detail are first class; resulting in a 'best of the best' experience. Ensuring a smoothly run event which will give you time to relax and enjoy your very special occasion, completely stress free.
Whatever your event, I will take the weight and worry from your shoulders, ensuring your guests are in the right place at the right time and that those details, so long planned, come to fruition and your day runs according to your wishes.
My aim is always to exceed your expectations in everything that I do, to be courteous and respectful, upholding the code of ethics of the English Toastmasters Association.
I carry with me an extensive 'emergency' kit (ranging from safety pins, to sewing kit, to spare glasses and much more) so that I can help you and your guests with any small emergency, should it arise.
Based in Chelmsford, I am happy to travel throughout the UK to attend your funciton. Your event is my immediate concern.
Call Joan now for a free and friendly chat on 07877 698879
Surrey, Sussex, Kent and London Toastmaster
and Master of Ceremonies Phil Frayne
I am a Toastmaster and Master of Ceremonies available to support and help at your special event, whether it’s a wedding, Masonic Ladies Festival, civil ceremony, corporate occasion, sports event, awards ceremony, charity ball or trade show.
Whatever event you require my help with, you will receive a professional, dedicated, reliable and expert service to ensure an occasion to always remember and cherish, with the right balance of flexibility and formality.
Please contact me to discuss your particular requirements, with no obligation on 07774 150399.
or visit my page as the Surrey Toastmaster
Cambridgeshire, Hertfordshire and
Bedfordshire Toastmaster,
Master of Ceremonies and Town Crier
Les Ames
For your wedding or event I would be pleased to offer you my services as your toastmaster and will ensure that your function runs smoothly and in the way and style that suits you.
Call Les now on 07887 951358 and 01763 246805 or mouse here for more details
Honorary Fellow Member Charles L Joseph MBA Dip.M ARPS
At our Christmas meeting to day Tuesday 17th December 2013 Charles L. Joseph was made an Honorary Fellow Member of The English Toastmasters Association. Charles is a professional wedding photographer based in Rayleigh, Essex. Charles has worked closely with us over the past year and has helped with the provision of some excellent photographs for our Association and some of our members. He is a most excellent photographer for weddings and coreporate work, as well as a stunning wildlife photographer.
Charles has been a real pleasure to work with and we are proud to introduce Charles as an Honorary Fellow Member of The English Toastmasters Association.
Thank you for your kindness to our Association and for your constant help, support and input.
Charles website may be found at emotionsinvision.co.uk and on 07887 730480
Bristol & West Toastmaster
and Master of Ceremonies - Mel Brooks
Allow me to be your toastmaster or master of ceremonies for your special occasion and you will get the day of your dreams
I care passionately about your event and helping you to get the best day of your life. I may be working with you and for you long before your day. I will be delighted to look after your function and treat it as a one off special which guarantees you an exceptional service.
I am equally at home in formal or more relaxed circumstances and have significant experience in event planning and co-ordination, ranging from intimate weddings to Royal visits. I will make sure that your special event is as stress free and as well organised as it can be.
Mel is also pleased to be your town crier if you need any fast publicity or attention to a special event, including shop openings, new events, festivals, charity events and anywhere where you wish to have fast and interesting publicity.
Call Mel now on 07749 680545 and 0117 950 8913 or mouse here for more information Bristol and West Toastmaster
Ben Bennett from Lincolnshire
Ben is a friendly Toastmaster and Master of Ceremonies
who will help you relax on your special day
Situated in Tattershall Lincolnshire, Ben also spends much of his time in London and can be called upon for events in either location or further afield.A true English gentleman with extensive experience of organisation and a pedantic approach to detail, Ben is able to draw on his previous experiences as a former SNCO in the RAF Regiment and employment in hospitality.
A genuine professional ready to serve makes Ben the ideal Toastmaster for you.
Call Ben now on 07768 028719 and 01526 342084 or mouse here for more information Lincolnshire Toastmaster
Ben also works as a town crier and his favourite place to work is in London
We are pleased to introduce
George Marshall from Newcastle on Tyne
George has a real passion for quality service and loves taking care of his clients and their guests at weddings.
George is also pleased to offer his services for Masonic Ladies Festivals and having been through the chair, understands the importance of making your occasion even more special by taking great care of your proceedures and adding a special touch of celebration in a kind and thoughtful manner.
If you would like to talk to George about his services please have a look at his page for more information.
Please mouse here for The Hertfordshire Toastmaster and Master of Ceremonies or give George a call now on 07957 408337
We are pleased to introduce David Parker from Somerset
Since finishing his service career in the Royal Air Force, David has been employed as a Registrar of Births, Deaths and Marriages and has conducted many marriage and civil partnership ceremonies.
David commented "I have enjoyed looking after the many brides and grooms who I have had the pleasure of marrying over the past five years.
I have enjoyed this work so much that I would like to do more for the happy couples that I will be working with in the future. I feel that I am ideally suited and experienced to provide you, as a potential client, with the excellent quality of service you would expect from a Toastmaster or Master of Ceremonies to make your day even more special".
If you would like to talk to David
about his services please have a look at his page for more information, please
mouse here for The
Somerset Toastmaster and Master of Ceremonies or give David a call now on
07446 129356 or 01278 686582
Our meeting on Thursday 27th June was also attended by Ian and George Marshall from the Met Police who joined us on the 24th July. Please see our members' page for more details.
If you are a toastmaster and are not busy and are wondering why, put yourself out there. As we used to say when I was a scout. "Do someone a good deed every day." It will all come back to you and will leave you with a warm and caring feeling.
You will meet great people that are helping their communities and they will talk about you and introduce you to their friends and their community.
This, to my mind, is a much better way to get yourself known and far more fun than sitting at a stand at a wedding fair.
Our members
All our members work to a strict and published Code of Ethics to raise the standards in all areas of our work.
We are not sorry for trying to give more and better services to our clients and to generally
raise the standards of conduct and service for our clients.
If you need any help whatsoever with your wedding or function,
we will be pleased to offer free help and advice at any time.
Please also note that our contracts do not specify that you should feed us or offer us any extra gratuities whatsoever.
It is our honour and pleasure to serve you.
The Royal Society of St. George
celebrates St. George's Day
at The Speaker of The House of Commons
State Apartments
Our Branch of The Royal Society of St. George was honoured to be invited to celebrate St. Georges Day in wonderful company.
The members of The Royal Society work so hard at their headquarters in Loughton Essex. They put so much time and passion into their work to showcase and support all that is the best of our English heritage and Englishness in so many forms. We will be dedicating a page on this site to keep you up to date with our work and support for this charity, which we feel is absolutely in line with our own ethos.
Thank you for making us feel so welcome and special at your wonderful celebrations.
The English Toastmasters Association St. George's Day Meeting
at The County Hotel, Chelmsford Thursday 18th April 2013
Wow! What a day. Great company. Interesting agenda. New members.
Wonderful guests including -
The Lord Lieutenant of Essex - Lord Petre www.ingatestonehall.com
From The Royal Society of St. George - The Chairman Cliff Trowse, Vice President John Clemence with Marianne Clemence and General Secretary Elizabeth Lloyd www.royalsocietyofstgeorge.com
The great grandson of William Knightsmith ( the first toastmaster to wear the red long tailcoat ) Patrick Stevenson
Charles Joseph MBA Dip.M ARPS Emotions in Vision photography www.emotionsinvision.co.uk
Sara Kaur assistant, working with The English Toastmasters Association
On the 18th April 2013, The English Toastmasters Association received our Royal Foundation Charter from the Chairman of the Royal Society of St. George. Presented to the members of the Danbury Branch, The English Toastmasters Association at The County Hotel, Chelmsford in the presence of The Lord Lieutenant of Essex - Lord Petre
The picture left above shows The Lord Lieutenant of Essex - Lord Petre, presenting Roger Unsworth from Swindon, Wiltshire, with his framed membership certificate. Roger was our latest toastmaster to complete his training and after 35 years in the RAF, has plenty of experience of running events of many different types and sizes to extremely high standards. Also in the picture are Patrick Stevenson (left) and Richard Palmer (right), who both wish Roger every success with his work as a toastmaster covering many different types of events both locally and throughout the world.
Our sincere thanks go to Charles Joseph for the wonderfuf photographs of our meeting. www.emotionsinvision.co.uk
Five Town Criers from the English Toastmasters Association
in Ipswich on Wednesday 10th April 2013
“HEAR ALL ABOUT IT” ITS ALL ABOUT THE IPSWICH APP!
On behalf of Ipswich Central, Ipswich Borough Council & White Space PR
Visitors to Ipswich might be wondering why there were several Town Criers in the town centre. We were announcing the arrival of the new All About Ipswich App, now available to download for free from the App store.
Town Criers were used as the chief means of communication in towns dating back to the 18th Century, ringing a bell and making public announcements on the street; a far cry from the way we communicate now. Communication has moved on in leaps and bounds, especially since the birth of the internet and mind-boggling technological advancements. With over a third of the adult population of the UK now using smartphones on a daily basis it is clear that these devices have changed the way people communicate and consume brands forever.
Previously, visitors and residents looking for information online about Ipswich had to visit a number of websites to try and gain a complete understanding of the town and its events, amenities and activities. Without a clear, consistent identity, it could often be a confusing experience for the consumer.
The launch of the app and the All About Ipswich brand signals a new era in communication for Ipswich, placing the town firmly in the digital age and showing a real commitment to proactively marketing the town to visitors – both new and returning.
Our team from The English Toastmasters Association included Keith Bone, Richard Palmer and Chris Bradley
Keith Bone came to our January meeting before starting his training,
giving him an introduction into the ways our Association works.
We all share our experiences and learn together and this has helped to get Keith off to a flying start in his new career.
Keith had already experienced work toastmastering at weddings and decided to formalise his training with our Association.
Keith commented "I have thouroughly enjoyed my training and am very excited to get cracking in my role as a toastmaster and to assist and share in my clients' happy occasions."
Keith is based in East Ham, East London and is happy to travel throughout Essex, London and the home counties to be your toastmaster.
Neil Riley from Barkestone - Le - Vale in Nottinghamshire and has had over 15 years of experience working in banquetting with in excess of 350 weddings personally managed from arrival of guests through to the first dance.
With a complete understanding of the complexities of wedding management, Neil now wishes to take his client services to a new level of personal service for his brides and grooms.
Neil identified that our course would increase his knowledge apertaining to become a toastmaster.
Neil's comments are as follows. "The course suited me as it followed my kind of delivery - relaxed but highly informative."
Neil went on to comment, " No one should think twice about attending this course. It will indeed be a pleasure to be a part of the English Toastmasters Association family. Both Richard and Linda are true professionals.
Fantastic Christmas MasterMind Group Quiz
What a day! It was great to be with such a fantastic group of toastmasters, having fun, learning together and networking.
Our Association is way out in front when it comes to real teamwork.
The first two questions took over two and a half hours to answer and gave everyone food for thought.
By pulling together and sharing our experience and knowledge, we all help each other to achieve greater results and a higher level of professionalism to benefit our clients.
We put together two tremendous lists of equipment must haves when we are working, which will offer our clients the best possible service facilities and the ultimate level of care.
Well done everyone for sharing, caring, networking and enjoying being part of a great team.
Our special thanks go to Charles Joseph for the great photos of our meeting yesterday and for joining us for a great day.
Charles website is well worth a visit at emotionsinvision.co.uk Charles is based in Rayleigh in Essex and is a great alround photographer and great guy to get to know.
The English Toastmasters Association
are proud to have formed our own branch of
The Royal Society of St. George
"The Premier Patriotic Society of England"
Incorporated by Royal Charter Patron: Her Majesty The Queen
Our Branch was officially launced at our
St. George's Day Meeting
18th April 2013 at The County Hotel, Chelmsford
and is known as The English Toastmasters Association, Danbury Branch,
The Royal Society of St. George
The details for our foundation meeting were confirmed after our meeting with Mr. Cliff Trowse
on Tuesday 12th February 2013 at the Headquarters of......
The Royal
Society of St. George, Enterprise House, 10 Church Hill, Loughton, Essex IG10 1LA England
A big thank you for your hospitality and we enjoyed welcoming you to our St George's Day Meeting
To contact The Royal
Society of St. George Tel: 020 3225 5011 Fax: 020 8508 4356 mailto:info@royalsocietyofstgeorge.com
Sabrage with our toastmasters
including Mark Wilding and Russell Rainger
The picture shown left was kindly taken by David Court
Licentiate of the British
Institute of Professional Photography,
Maître Sabreur - La Confrérie du Sabre
d’Or,
Corporate Supporter of St
Francis Hospice,
Confrérie du Sabre d’Or
and the English Toastmasters Association
Posted on October 24, 2012 by Dave Court
On Monday 22nd October 2012, I attended a meeting of the English Toastmasters Association at the County Hotel, Chelmsford, where in my capacity as Connétable & Maître Sabreur La Confrérie du Sabre d’Or I intronised four Toastmasters as Sabreurs in the Confrérie, they having each Sabraged a bottle of Champagne.
Two Firsts for The English Toastmasters Association
Public liability Insurance for members who offer Sabrage
and for members who are Town Criers
Members that are registered for Sabrage will have their pictures in an additional gallery on our members page.
The proceedures needed before performing this activity
and before being included on our PLI insurance will be as follows;-
1. Clear guidelines are to be followed. These will be in writing and are to be carried by the member performing Sabrage.
2. Rigorous Health & Safety procedures for this activity are to be in place.
3. Risk assessments are to be carried out and the appropriate documentation is to be on hand when you are working.
4. Fully trained toastmasters only may perform these activities. To be fully trained the toastmaster must be a current member of the Confrérie du Sabre d’Or. This means that our members offering this service have been trained by an appropriate member of the Confrérie du Sabre d’Or and will hold a membership certificate from the Confrérie du Sabre d’Or, which they will carry for inspection whilst working.
Members who have their own insurance will be required to show that insurance before performing Sabrage and will not be covered by our policy until they are listed on our members page. There are no members currently listed as being covered by our insurance and further details will follow when all procedures are in place.
And the second first
Members that are registered for Town Crying will have their pictures in an additional gallery on our members page.
Similar proceedures as for Sabrage will need to be in place and all details will follow shortly.
Meetings and training in Bath July 2012 and February 2014
Richard and Linda Palmer stayed in Bath for a three day training session, followed by a meeting with Roger Knight from Somerset, one of our members. We went back to Bath for meetings on the 26th and 27th February 2014 with Roger co-hosting our Thursday evening meeting.
For more information about joining our Association please call 07971 409977 at any time.
***********************
A New Chapter in the History of the English Toastmasters Association is Evolving.
We have started a new section in our Association that sits well with much of our work as toastmasters.
Sabrage
Some of our members are pleased to add a touch of sparkle to any function. Sabrage is an ideal talking point and photo opportunity which brings a wow to your wedding, fund raiser or corporate event. For something different that will be remembered and enjoyed by your guests give Sabrage a try.
Around two hundred years ago in France, the dashing young cavalry officers in the
French Army would slice the top off the Champagne bottles complete with the cork using their sabres, rather
than put themselves to the effort of removing the wire basket and easing out the
cork. The art of Sabrage is meeting the glass annulus at the top of the
bottle below the cork with a firm tap of the sabre's edge, at the weakest point
of the glass seam in the bottle.
Founded in France in 1986 the Confrérie du Sabre d'Or has a
serious purpose in promoting the enjoyment of Champagne and the lifestyle of
fine wining and dining. Opening a bottle with a sabre adds to the occasion and
makes it more memorable.
In our Association we have a growing number of members that offer this service. These members include -
Richard Palmer, Linda Palmer, Mark Wilding, and Russel Rainger
Contact The English Toastmasters Association or any of our toastmasters directly for the highest level of client focussed services.
We are the only Association for toastmasters to offer ongoing support and a structured career development path for the life of our members.
We are often being asked the question
"Why should I train to be a toastmaster with The English Toastmasters Association, especially as there seem to be so many other organisations for toastmasters?".
Because we are the only Association to offer a structured training path for toastmasters to train and continue to learn, whilst networking with other toastmasters and event professionals in our line of work.
Because we also have and publish more testimonials from the toastmasters that we have trained, about the quality and care involved in our training than any other organisation that trains toastmasters.
Because we are stronger with our marketing for our members and with our help to develop and guide our members with their own web sites.
Because we are the only toastmaster's Association to have our own training facilities in our Headquarters in Essex.
Because we centre the way we work around the Quality Standard ISO 2001 : 2008 which is held by one of our founder members for the quality of his work as a toastmaster.
We have listed around 30 other Associations and Organisations for toastmasters on this site.
Some are well established and some are new, newer or lesser known. Three Associations have only either one or two members each, so are hardly organisations for toastmasters, just giving that appearance for their one or two members.
Some may give themselves official sounding titles which bear no relevance to the level of service that they provide to their customers.
One actually has a President, even though it has only one member.
Some Associations do not provide Public Liability Insurance for their members.
Some organisations are now being quite lapse with the standards of their members' uniforms and if you are not careful you may get a toastmaster who is not properly turned in our smart and correct uniforms.
Quality Professional Toastmasters
A testimonial with a difference, which may in part help to explain the way that our Association works to get the best possible results for everyone involved with your function.
The Picture right, which was taken by David Court, is of Toastmaster Chris Woods ( a former Naval Commander ), who was the toastmaster for the evening with retired Gurkha Captain, Gaubahadur Gurung at Carver Barracks, Former RAF Base, Debden, ( Near Saffron Waldon ) Essex
Dear Richard & Linda,
Tang Ting Twinning Association Anniversary Dinner - Saturday 25th June 2011
I would like to thank you both for all the help and assistance you provided for the above event which helped make the evening so enjoyable and such a success.
Introducing me to Chris Woods to act as toastmaster was a stroke of genius on your part as you were absolutely right - he fitted the bill perfectly. I am assuming that you "tailor make" all your toastmasters to fit each occasion as well as Chris fitted ours!
Your introduction to David Court ( who was an Honoury member of The English Toastmasters Association) was also very much appreciated. His photographs were remarkable and his unobtrusive presence ensured that even the most camera shy were happy to be photographed. David's generosity in allowing his photographs to be downloaded has already secured a £100.00 donation.
I would also like to thank Linda for all her help and support and for attending the event. It made such a difference to have someone gliding demurely and discretely around the room checking small details and providing a helping hand wherever necessary.
I cannot thank you enough for the time and effort you have both put in to bring supporters to the charity. Yet again, I would have absolutely no hesitation in recommending both of you to anyone, regardless of the type or size of event, as I know you work above and beyond to make every occasion special.
With kindest regards Tina Knight, District Councillor for the Wards of Debden and Wimbish, President of the Tang Ting Twinning Association.
This kind testimonial to the members of our Association shows in part how our members all work together to provide the highest possible services for our clients.
We have many testimonials such as this one, which go a long way to show the quality and standard of our members. We are an Association that cares about our members, the community at large and the quality of the services that we offer to our clients.
If you are looking for excellent services, you could not do better that use our members services to help you at your event. Please go to http://www.englishtoastmasters.co.uk/toastmasters.php where you will find some of the best toastmasters in the business.
For a no obligation chat please call 01245 222392 or 07971 409977 at any time.
Toastmaster Training
The English Toastmasters Association is the most proactive Association for toastmasters in many ways, including offering ongoing training and support for our members. Help, support and advice to our members' clients is also available if and when required.
Through continual training and development our members are able to offer a higher level of service to their clients.
South Wales toastmaster Steve Phelps being presented with his membership and course certificates at our August seminar. The regular monthly seminars are seen to be of great value to our members and help us all to develop our skills and form stronger bonds within our Association by networking and sharing experiences.
The English Toastmasters Association is unique in the way that we continue the training and development of our members with monthly Master Mind Group meetings throughout the year. We all work together to develop and bring a new level of professionalism into our work. We are proud to share our experiences to the benefit of each other as we all help each other to attain new levels of understanding of our craft.
The English Toastmasters Association is the closest team of professionals in the toastmasters' profession that are working together for the benefit of our clients. We all believe that we will never stop learning and improving our services to make sure that our clients get the best service at their functions, from the toastmasters that care.
Some of our members comments about our meetings;-
J. G, likes a general chat section that helps us learn from each other and share our experiences.
J. L. also enjoys the general discussion sessions and requests that we repeat this.
Chris Edwards enjoys the tips and learning from our mistakes discussions and commented that the August seminar was his best seminar so far.
Roy Timms commented that the continued professional guidance is always useful in our professional and social environment.
Steve Phelps commented that he is glad he joined our Association and found all of the areas that were covered at the August seminar were useful and interesting.
Toastmasters' Duties
For our clients -
We will start by attending your wedding ceremony or service, wherever it is being held, if you would like us to do so.
We will even go to your wedding practice, if you would like us to.
We like to find out what you want and then deliver excellence.
There is a very considerable difference between the way our members are trained to be toastmasters and look after you, compared to toastmasters who have been trained anywhere else.
You will find a totally dedicated membership here. You will notice the difference between the services our toastmasters will offer you and the service offered by any other toastmasters.
You will be made to feel special and at ease with the care that our toastmasters take to look after you.
Our members will be very pleased to spend time with you to make sure that they understand your needs.
Our members will be very pleased to attend your wedding, regardless of type, at any venue, to make sure that you get a whole new level of service.
Toastmasters Client Care
We do not take the fastest, easiest route to get the job done. Rather, we would like to make sure that we are giving you the ultimate experience of fine client focussed, professional service to the highest possible standards.
We have a published code of ethics to set the standards in this profession and bring our profession into the twenty first century. Expectations of standards and delivery of client services are higher now than ever before and the members of this Association are raising the bar.
Just one example of a new standard that is not agreed with in writing by any other Association, is that our members do not drink any alcohol whilst they are working. You may wonder why this is not a common standard in this profession - SO DO WE!
If you feel that we are wrong about this statement, let us know and we will be pleased to mention you here and publish your comments.
We have still had no comments, even from the Toastmasters General Council about what should be a common standard throughout our profession.
The original comment from the Council was, " This is a bit strict " and our comment was. "We consider this to be professional and a minimum standard for all toastmasters. "
Some movement relating to standards, but don't hold your breath!
Yesterday, 11th June 2012, I spoke to John Grosse who is the secretary of the Toastmasters General Council about this and some other subjects. Some members of the Council are discussing this subject at this present time. The general consensus on this subject by most of their members is that this is the right way to go, however they are being held back by a few of the older members. Why they do not take the right decision is beyond me, but they feel that they do not want to lose any members.
We also talked about the general standards in our industry and why the Toastmasters General Council have settled for low minimal standards.
The TGC state that "Organisations must satisfy the General Council
that their members are controlled by Rules and
Conditions
that ensure an acceptable high standard of conduct, work and
dress."
Why not bite the bullet and raise the bar in this profession to offer all our clients a higher quality service that they can rely on? We publish these standards for all to see in this Association so that our clients know that they will get a top quality toastmaster that will care about what is important to every one of them.
Very simple items such as...
Patent Leather Shoes that have the best polish and shine. Not bulled shoes which are never as shiny.
Waistcoats that are pulled below the bottom of the red tailcoat jacket because the wearer will not buy the correct high waisted trousers.
Drinking whilst working, which is not acceptable in any other profession.
None of this is rocket science, but it is holding back the rest of our profession as being recognised as client caring professionals that cannot take a simple decision to get into the 21st century and up the standards.
Why would anyone not want to work to the highest standards?
Why would anyone not want to be the smartest toastmaster in the business?
Why would anyone not want to give their clients the absolute top rate service?
The only answers can be that they do not have the same care standards, self discipline and moitivation that the members of this Association strive to attain on behalf of our clients.
If you are a potential client, we believe that our toastmasters will be the best choice for any occasion where you need a true professional that will care about getting you the best result at your event!
We run regular toastmaster training courses on a one to one basis. This is to focus on the information that is important to you, according to your previous experience, existing knowledge and areas of interest.
Your training allows you to progress at the rate that you are comfortable with and you will not be held up or left behind because you are in a classroom situation. You do not have to be embarrassed when you want to ask a question that is important to you!
We continue our programme of training, support and networking for our members with monthly seminars. Each seminar covers a different area of our work or interests within our profession and helps our members that attend these events to reach higher standards of client care.
All refreshments, whilst you are training, attending meetings or seminars, are included and, if you are a member, within the costs of your annual membership fee.
For more information please call 01245 222392 or 07971 409977 at any time.
Toastmaster Training
If you are a toastmaster and think that you are in for a quiet year this year, you probably will be. If you need help to find work as a toastmaster, that is, in part, what the English Toastmasters Association is here for. We are here for our members. Every month we run toastmaster training sessions in the form of half day Mastermind Meetings and complete, full day training meetings in April and October. We also offer our members toastmaster training on demand at our headquarters in Essex, backed up by telephone support at almost all times and included in the annual membership fee.
These training days and events are designed to get professional results in all areas of our work for the toastmasters that belong to our Association. The results are based on enjoying learning together and sharing our experiences to help each other to move forward in a constructive and enjoyable way. At the heart of the English Toastmasters Association we have a team of experts in virtually all aspects of business and business development.
The English Toastmasters Association believe that, if you work hard at being professional and aim to be at the top of our profession, there is no reason why you should not achieve your goals when you get the right help and support.
This does however mean making an effort. We have regular attendance at our meetings and we can see the professionalism shining through from the toastmasters that take advantage of the regular training events. For members who do not take up all the training, we understand that some have other commitments, however we are always here to help and support our members.
Toastmaster Qualifications
There are no qualifications for toastmasters that are recognised by any official educational bodies. Any talk of graduating after a course is somewhat of an over statement by the course providers. If you have taken years to get your degree you would feel insulted at being told that, someone has graduated after a few days training. Our 1 to 1 toastmaster training courses have more and better client testimonials that any other courses offered by any other toastmaster organisations. Please view these on our Toastmaster Training Courses Page.
We are told that our toastmaster training courses are the best in the business and our testimonials will show you what the attendees have said. We run our own toastmaster training school from our headquarters in Essex. Please see our testimonials.
We work very hard on our marketing for our members to give them a higher profile and to help them obtain work.
We are often complemented, even by our competitors on the fact that our marketing is first class and on the results our members achieve when finishing their courses.
We publish our code of ethics for all to see and as a means of improving client care and the perception of our toastmasters. We believe that we are the only organisation for toastmasters to include a non drinking whilst working clause in our Code of Ethics.
Please talk to us if you would like to find out how we may help you to become a toastmaster or to become a better or the best toastmaster.
Call Richard Palmer now on 01245 222392 or 07971 409977
for more information about hiring or becoming a toastmaster
The Photograph on the left and middle are Courtesy of David Court at www.courtoncamera.co.uk
A very warm welcome to all our visitors, from the English Toastmasters Association®
Please browse through our website where you will find information about the
English Toastmasters Association.
Our toastmasters offer services at weddings, dinners, charity events, corporate events and all types of functions. You will find all the information you need regarding our services as well as our promise to you, to deliver only the highest level of care and attention to you for your event or occasion.
If you are looking to hire a toastmaster please browse OUR TOASTMASTERS where you are welcome to contact any of our members directly.
If you are considering learning to become a toastmaster, please feel free to contact us at your convenience to discuss your requirements, you will find detailed information about our courses on this page in the right hand column.
Are you looking for an excellent wedding toastmaster or a toastmaster to look after you for your corporate function or special occasion?
Are you looking for that special toastmaster that will go the extra mile for you and that you can trust?
You are in the right place to find the best possible services, please read on......
To contact us please call - Office 01245 222392 Mobile 07971 409977
Toastmasters that are here to serve you!
We are here to help you with your wedding, function or special occasion and to make sure that you get the day of your dreams. The English Toastmasters Association has some of the best and most caring people in the business; London is within reach of many of our members. It was in London that the red tailcoat was first worn by the very famous toastmaster, William Knightsmith in 1894. Since that time it has been adopted as our uniform. We are proud of our heritage and may be seen as being the guardians of etiquette; however, we are here to work for our clients in the way and in the style that you determine. We will never forget that we are working at Your event and we are honoured to do so and are here for and to serve YOU.
There are many old-school toastmasters who may think that they are at your function just to make announcements. At the English Toastmasters Association our members offer so much more. If you are holding an event such as a wedding, where it is important that you get things right, for both your own comfort and the comfort of your guests, choosing the right toastmaster is the best way to make sure that you get what you want. The duties that we are happy to undertake may be as extensive as you wish to make them.
Our passion is to make your dreams a reality
You will find that our members are passionate about the services that they will offer you. You should expect the best from our members, with a great deal of care and attention to detail from each one of them. You will get a higher level of personalised and caring services to make sure that you feel pampered on your special day. We are all trained to the very highest standards of care for you. Our services are very much more than some of the old-fashioned toastmasters would deliver. Our aim is to make sure that Your function is looked after in the style and way that You want!
A toastmaster is not properly dressed without a smile!
All of the members of The English Toastmasters Association (who reside in the UK) are automatically covered by £5,000,000.00 Public Liability Insurance provided by Hiscox insurance Company.